social accountability frameworks

Social accountability frameworks are structured approaches that encourage governments, organizations, and communities to be transparent, answerable, and responsive to public needs and concerns. They promote active participation from citizens in decision-making, monitor service delivery, and provide feedback. By establishing clear roles, responsibilities, and channels for engagement, these frameworks help ensure that public resources are used effectively, services are improved, and those in power are held accountable. Essentially, they create a system where stakeholders collaborate to improve governance and service quality through informed dialogue and oversight.