SLIs (Service Level Indicators)

Service Level Indicators (SLIs) are specific measurements used to evaluate how well a service is performing. Think of them as key signs that show whether a service is functioning as expected. For example, an SLI might measure how often a website is available or how quickly pages load. These indicators help organizations understand the quality of their service, identify issues, and improve user experience. By tracking SLIs, teams can ensure that they meet their performance goals and maintain reliable, efficient service delivery.