Shared Services Organizations

Shared Services Organizations (SSOs) are specialized units within a company that handle common functions—like HR, IT, finance, or procurement—for multiple departments or business units. Instead of each department managing its own services separately, the SSO provides these services centrally, improving efficiency, consistency, and cost savings. Think of it as a dedicated team that supports different parts of the organization by standardizing processes and resources, allowing each unit to focus on its core activities while benefiting from expert, streamlined support.