serviceability

Serviceability refers to how easily and effectively a product, system, or service can be used, maintained, and repaired to keep it functioning well over time. It involves designing and managing features that ensure users can operate it efficiently, perform necessary upkeep without difficulty, and address issues with minimal downtime. In essence, serviceability measures how well a system supports ongoing use and maintenance, maximizing its availability, reliability, and user satisfaction while reducing costs and effort associated with fixes or upgrades.