
service evaluation
Service evaluation is the process of assessing how well a service meets the needs and expectations of those who use it. It involves gathering feedback, analyzing results, and identifying areas for improvement. The goal is to ensure that the service is effective, efficient, and delivers value to users. This ongoing review helps organizations make informed decisions, enhance quality, and better serve their clients or customers. In essence, service evaluation is a systematic way to understand and improve the quality of a service over time.