
service efficiency
Service efficiency refers to how effectively a service provider delivers quality service while using the least necessary resources, such as time, effort, and costs. It measures the ability to meet customer needs promptly and reliably without waste or unnecessary steps. High efficiency means customers receive good service quickly and at a reasonable cost, contributing to satisfaction and profitability. Improving service efficiency involves streamlining processes, reducing delays, and optimizing resource use, all while maintaining or enhancing the quality of the service provided.