service contract

A service contract is a formal agreement between a customer and a service provider that outlines the specific services to be provided, the duration of the service, and the costs involved. It sets clear expectations for both parties, including what is included, what is not, and any terms for payment or cancellation. Essentially, it serves as a roadmap to ensure everyone understands their responsibilities and rights, helping to prevent misunderstandings. Service contracts are common in areas like maintenance, consulting, or IT support, providing a structured way to manage ongoing or one-time services.