
Service Charge Disputes
Service charge disputes occur when customers believe the fees added for services—like hotel amenities, maintenance, or utilities—are inaccurate, excessive, or not justified by the service provided. These disagreements can arise over billing errors, misunderstood charges, or disagreements about what should be included. Resolving such disputes typically involves reviewing the charges, communicating with the service provider, and possibly seeking clarification or resolution through formal complaint processes or legal channels if necessary. Clear understanding of the terms and billing statements can help prevent or address these disputes effectively.