Service Availability

Service availability refers to the likelihood that a service or system is operational and accessible when needed. It indicates how reliably a service is provided over a period, ensuring minimal downtime. High availability means the service is accessible most of the time, reducing disruptions for users. Factors like maintenance, outages, and technical issues can affect availability. Organizations aim to maximize service availability to provide consistent, dependable access, which is crucial for business operations, user satisfaction, and trust. Essentially, it's about ensuring that a service is ready and functional whenever users require it.