Section 436 of the FTC Rules

Section 436 of the Federal Trade Commission (FTC) Rules governs the confidentiality and handling of consumer complaint information collected by the FTC. It ensures that any data gathered through complaints is kept secure and used solely for regulatory purposes. The section outlines procedures to protect consumer privacy, prevent unauthorized disclosure, and specify that complaint information cannot be publicly released in a way that identifies individuals unless authorized by law or with the consumer’s consent. Overall, it aims to balance the agency’s ability to investigate and enforce laws with the privacy rights of consumers.