SDP (Services Data Processing)

Services Data Processing (SDP) refers to the handling, management, and analysis of data related to service operations, such as customer interactions, transactions, and support activities. It involves collecting data from various sources, organizing it, and using it to improve service quality, efficiency, and decision-making. Think of SDP as a way businesses turn raw data about their services into useful insights, helping them understand customer needs, optimize processes, and enhance overall service delivery. It’s an essential component for organizations seeking to leverage data for better operational outcomes and customer satisfaction.