scoring manual

A scoring manual is a detailed guide used by assessors to evaluate and rate the quality or performance of a service, product, or system consistently. It outlines specific criteria, standards, and how to measure them, ensuring that all evaluations are fair, objective, and comparable. For example, in healthcare or education, it helps determine if certain standards are met, assigns scores accordingly, and facilitates decision-making or quality improvement. Essentially, it provides a transparent framework so different evaluators can produce consistent and reliable assessments.