Salesforce Administration

Salesforce Administration involves managing and customizing the Salesforce platform, a cloud-based customer relationship management (CRM) tool. Administrators set up user accounts, configure workflows, and organize data to ensure the system meets the organization's needs. They also create reports and dashboards for insights, maintain data quality, and implement security controls. Essentially, Salesforce Administrators ensure the platform runs smoothly, is user-friendly, and supports business processes effectively, enabling teams to manage customer relationships, sales, and service operations efficiently.