Salesforce Admin

A Salesforce Administrator is a professional who manages and customizes a company's Salesforce platform, which is a customer relationship management (CRM) tool. They configure and maintain the system to ensure it fits the organization’s needs, helping teams track sales, customer interactions, and support processes efficiently. They handle tasks like setting up user accounts, creating reports, automating workflows, and ensuring data quality. Essentially, they act as the bridge between business goals and the technical system, ensuring users can effectively utilize Salesforce to improve sales, service, and overall business performance.