
Sales Engagement
Sales engagement refers to the interactions and communications between a sales team and potential or existing customers throughout the buying process. It encompasses activities like emails, phone calls, social media messaging, and meetings that aim to build relationships, understand customer needs, and guide them towards making a purchase. Effective sales engagement ensures timely, personalized, and relevant interactions, helping to foster trust and move prospects closer to closing a sale. It is a strategic approach to maintaining meaningful connections that improve sales effectiveness and customer satisfaction.