S&OP Maturity Model

The S&OP (Sales and Operations Planning) Maturity Model is a framework that assesses how effectively a company's planning processes align sales forecasts with production and supply chain activities. It ranges from basic, fragmented planning to fully integrated, advanced processes. As maturity increases, organizations improve in forecasting accuracy, collaboration, decision-making, and responsiveness. This model helps companies identify their current stage, recognize areas for improvement, and develop strategies to enhance overall efficiency, agility, and customer satisfaction by creating more synchronized and proactive plans.