Rule 11 of the AAA

Rule 11 of the AAA (Arbitration Rules) addresses how disputes are initiated and managed. It states that the claimant must formally file a request for arbitration, clearly outlining the issues and providing supporting documents. Once received, the respondent is notified and has the opportunity to respond within a specified timeframe. The rule emphasizes the importance of timely and proper communication to ensure the arbitration process proceeds smoothly. Essentially, it governs the procedural steps for starting an arbitration case, ensuring both parties understand their responsibilities and that the process advances efficiently.