RPA Center of Excellence

An RPA (Robotic Process Automation) Center of Excellence (CoE) is a dedicated team within an organization that develops, manages, and promotes the use of automation tools—like software robots—to streamline repetitive, rule-based tasks. The CoE provides best practices, governance, and support to ensure automation is implemented effectively, consistently, and securely across different departments. It helps maximize the benefits of automation, such as increased efficiency and accuracy, while reducing risks and ensuring alignment with organizational goals. Essentially, the CoE acts as the strategic hub guiding and scaling automation initiatives throughout the company.