
Review platforms
Review platforms are online services where customers can share their experiences and opinions about products, services, or businesses. They help consumers make informed decisions by providing insights from other users. Businesses also benefit by receiving feedback that can improve their offerings. Examples include websites like Yelp, TripAdvisor, or Google Reviews. These platforms typically allow users to rate their experience with star scores and write detailed comments, fostering transparency and trust. Overall, review platforms are valuable tools for evaluating quality and reliability based on collective customer feedback.