Return Policy Management

Return Policy Management refers to the strategies and processes that businesses use to handle product returns from customers. It includes setting clear guidelines on how and when items can be returned, managing the logistics of the return process, and determining whether products are restocked, repaired, or disposed of. Effective return policy management helps improve customer satisfaction, minimizes losses from returned goods, and strengthens overall business operations. By balancing customer needs with operational efficiency, companies aim to create a positive experience while managing the costs associated with returns.