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reputation surveys

Reputation surveys are tools used by organizations to gauge how their stakeholders—such as customers, employees, or the public—perceive their brand or organization. Participants are asked to share their opinions on aspects like trustworthiness, quality, and overall image. The survey results help organizations understand their strengths and areas for improvement, guiding strategies to enhance their reputation. It’s a valuable way to measure public perception objectively and monitor changes over time, ultimately supporting better relationship management and informed decision-making.