Remote Support Tools

Remote support tools are software applications that allow a technician or support person to connect to and control a computer or device from a different location. They enable troubleshooting, technical assistance, and problem resolution without needing to be physically present. These tools facilitate screen sharing, remote control, and file transfer securely, ensuring efficient support while saving time and resources. Used by IT professionals and customer service teams, remote support tools improve the speed and effectiveness of resolving digital issues across various industries.