Remedies Directive

The Remedies Directive is a European law that ensures consumers can seek fair solutions when products or services they purchase are faulty or don't meet expectations. It requires sellers to offer clear options such as repairs, replacements, or refunds, and promotes ease of access to these remedies across member countries. The goal is to protect consumer rights, enhance confidence in the market, and ensure consistent standards for handling disputes involving defective goods or services within the European Union.