Relay Services

Relay services are tools that enable individuals with speech or hearing disabilities to communicate with others over the phone or internet. They work by connecting a user with a trained operator or automated system who acts as an intermediary, translating messages between the user and the other party. For example, a text-based relay allows a person with hearing impairments to type messages that an operator relays verbally, and vice versa. These services ensure equal communication access, promoting independence and inclusion for people with disabilities.