Reference and User Services Association

The Reference and User Services Association (RUSA) is a professional group within the American Library Association that focuses on helping library staff improve how they assist library users. It provides resources, guidance, and networking opportunities for those involved in reference services, reader advisory, and information literacy. RUSA aims to enhance the quality of service libraries offer to their communities, ensuring users can efficiently access and navigate information resources. Essentially, it supports librarians in delivering expert assistance to help people find the information they need.