RCA (Root Cause Analysis)

Root Cause Analysis (RCA) is a systematic approach used to identify the fundamental reason why a problem occurred. Instead of just addressing the immediate issue, RCA digs deeper to uncover the underlying factors that contributed to it. By understanding these root causes, organizations can implement solutions that prevent the problem from happening again, leading to lasting improvements. Think of it as peeling back the layers of an onion to find the core issue, enabling more effective and sustainable fixes rather than temporary patches.