
Rapport Management
Rapport management involves intentionally building and maintaining a positive, trusting relationship between people during communication. It includes actions like active listening, showing genuine interest, and responding thoughtfully to create mutual understanding and comfort. Effective rapport management helps to facilitate smooth interactions, reduce misunderstandings, and foster cooperation, whether in personal relationships, professional settings, or negotiations. It’s about creating a connection that encourages openness and respect, enabling more effective and meaningful exchanges between individuals.