Rail Passenger Rights

Rail Passenger Rights protect travelers by ensuring they receive fair treatment and remedies if their train journeys face issues. These rights typically include compensation or rerouting if trains are delayed significantly, canceled, or if passengers are denied boarding. They also cover assistance for passengers with disabilities and protection against unfair practices. The goal is to promote transparency, accountability, and quality service, ensuring passengers are informed of their entitlements and can seek redress when faced with disruptions or problems during their rail travel.