Queue Management Techniques

Queue management techniques are strategies used to organize and control how people line up and are served. Common methods include first-come, first-served (FIFO), where the earliest arrivals are served first; ticketing systems, where customers get a number and are called in order; and appointment scheduling, where specific times are set for service. These techniques help reduce wait times, improve fairness, and maintain order. Businesses may also use digital displays or staff to guide and inform customers, ensuring the process runs smoothly and efficiently for everyone involved.