Quejas y Denuncias

"Quejas y denuncias" refer to reports made by individuals who wish to reveal issues or misconduct within an organization or institution. A "queja" is a complaint expressing dissatisfaction about a service, treatment, or situation, aiming for resolution or improvement. A "denuncia" is a formal report highlighting serious violations, misconduct, or illegal actions, often involving authorities. Both serve as vital mechanisms for accountability, enabling organizations to address problems and ensure transparency. These processes help maintain integrity, protect rights, and foster trust within communities.