Queensland Ombudsman

The Queensland Ombudsman is an independent organization that investigates and resolves complaints about government agencies and officials in Queensland. Its role is to ensure that public services are fair, transparent, and accountable. When individuals believe they have been treated unfairly or have experienced poor service, they can submit a complaint to the Ombudsman. The office reviews these concerns, facilitates resolutions, and advises government entities on improving their practices. Its primary goal is to promote good governance and protect citizens’ rights by ensuring public sector accountability and integrity.