Quality Assurance/Quality Control (QA/QC)

Quality Assurance (QA) and Quality Control (QC) are practices used to ensure products and services meet certain standards. QA involves planned processes and preventive measures to prevent defects before they happen, focusing on improving procedures. QC, on the other hand, involves examining and testing the final products to identify and fix any defects. Together, QA and QC help teams deliver reliable, consistent, and high-quality results by proactively managing processes and verifying outputs against established criteria. This combined approach reduces errors, enhances customer satisfaction, and maintains brand reputation.