Quality Assurance and Quality Control (QA/QC)

Quality Assurance (QA) and Quality Control (QC) are key processes to ensure products or services meet quality standards. QA is proactive, focusing on improving and preventing issues during development by planning processes and standards. QC is reactive, involving inspecting and testing finished products to identify defects. Together, they ensure consistency, reliability, and high standards, with QA establishing the right procedures and QC verifying the output. This combined approach helps organizations deliver quality outcomes that meet customer expectations and regulatory requirements.