Quality Assessment Framework

A Quality Assessment Framework is a structured method used to evaluate the effectiveness, reliability, and standards of a product, service, or process. It helps organizations systematically review various aspects—such as performance, compliance, and customer satisfaction—to ensure they meet set goals and quality standards. Think of it as a comprehensive checklist that guides continuous improvement, ensuring that outcomes are consistent, and issues are identified and addressed promptly. This framework supports making informed decisions, maintaining high-quality outcomes, and enhancing overall value for users and stakeholders.