
Quality
Quality refers to how well a product or service meets expectations and requirements. It involves attributes like durability, reliability, performance, and appearance. High-quality items perform their intended function effectively, last longer, and satisfy customer needs. Quality also encompasses consistent standards, ensuring that every product or service provided is dependable and meets certain benchmarks. In essence, it’s about delivering value that aligns with what is promised or expected, resulting in satisfaction and trust. Good quality is achieved through careful design, skilled production, and ongoing improvement processes.