QMS (Quality Management System)

A Quality Management System (QMS) is a structured set of processes and procedures a company uses to consistently deliver products or services that meet customer expectations and regulatory requirements. It involves planning, control, improvement, and assurance activities to monitor quality at every stage of production or service delivery. By implementing a QMS, organizations enhance efficiency, reduce errors, and promote continuous improvement, ultimately leading to higher customer satisfaction and better overall performance. It provides a framework to systematically manage quality across all operations, ensuring reliability and consistency.