QA/QC (Quality Assurance/Quality Control)

Quality Assurance (QA) and Quality Control (QC) are processes used to ensure products or services meet specific standards. QA is proactive, focusing on improving processes to prevent defects—it's about planning and systematic efforts to deliver quality. QC is reactive, involving testing and inspection to identify and fix defects in the finished product. Together, they ensure consistent quality, reduce errors, and satisfy customer expectations by maintaining high standards throughout production or service delivery.