Public Service Motivation Theory

Public Service Motivation (PSM) Theory suggests that individuals choose careers in government or nonprofit sectors because they genuinely want to serve the public and improve society. Their motivation stems from internal values like a sense of duty, social responsibility, or a desire to make a positive difference. This intrinsic drive influences their dedication, job satisfaction, and performance beyond external rewards like salary. In essence, PSM explains why people are often committed to public service roles out of a personal desire to contribute to the common good.