
Public records management
Public records management involves systematically organizing, maintaining, and preserving government or institutional records that are available to the public. It ensures that important documents—such as property records, court records, and official communications—are accurately stored and accessible when needed. Effective management promotes transparency, accountability, and efficient retrieval of information, while also protecting sensitive data. It includes policies, procedures, and technology used to handle records throughout their lifecycle, from creation to disposal, ensuring compliance with legal requirements and public access rights.