Public Information Officer

A Public Information Officer (PIO) is a person responsible for communicating information between an organization—such as a government agency, police department, or emergency services—and the public. Their role includes providing accurate, timely updates about events, policies, or crises, managing media inquiries, and ensuring transparency. They help keep the community informed, build trust, and facilitate understanding by translating complex information into clear messages. Essentially, a PIO acts as the official communication link, ensuring that the public receives reliable information quickly and effectively.