Public Complaints Commission

The Public Complaints Commission (PCC) is an independent agency that serves as a mediator between the public and government institutions. Its primary role is to investigate and resolve complaints from citizens about unfair treatment, corruption, or misconduct by public officials and agencies. The PCC ensures accountability, promotes transparency, and works to protect citizens’ rights by providing a fair platform for grievances to be addressed efficiently and impartially. Essentially, it helps ensure that government services are delivered ethically and responsibly, enhancing public trust and integrity in public administration.