Productivity paradox

The productivity paradox refers to the situation where increased investment in information technology (like computers and software) doesn't always lead to noticeable improvements in productivity or efficiency. Despite tech advancements, companies often struggle to see the expected gains in performance, especially in the short term. This paradox suggests that technology alone isn't a guaranteed boost; factors such as proper implementation, employee training, organizational changes, and how technology is used play crucial roles in realizing productivity benefits.