Product Returns Processing

Product returns processing refers to the systematic steps a company takes to handle returned items from customers. When a customer decides to return a product, the company verifies the return against its return policy, inspects the item for damage, and processes the return either by restocking the product, sending a replacement, or issuing a refund. Efficient returns processing is crucial for maintaining customer satisfaction, managing inventory effectively, and controlling costs. It involves coordination between customer service, logistics, and inventory management to ensure a smooth experience for both the customer and the business.