process-based organizational structure

A process-based organizational structure arranges a company around its key activities or workflows, rather than by departments or functions. It focuses on how work flows through processes such as product development, customer service, or order fulfillment. This setup encourages collaboration across traditional departments, improves efficiency, and aligns activities directly with business objectives. By emphasizing processes, organizations can quickly identify and improve areas, ensuring smoother operations and better customer experiences. Essentially, it organizes the company around the steps needed to deliver value, making workflows more transparent and responsive.