Process and Product Quality Model (PPQM)

The Process and Product Quality Model (PPQM) is a framework used to ensure both the way a product is made (process) and the final product itself (product quality) meet high standards. It emphasizes continuous improvement of processes to prevent issues and focuses on the quality of the end result. By monitoring and controlling how work is done, PPQM helps organizations deliver reliable, high-quality products consistently. Think of it as a balanced approach that values the methods used and the finished product’s excellence, ensuring both are aligned to customer expectations.