Problem Management Framework

A Problem Management Framework is a structured approach used by organizations to identify, analyze, and resolve the root causes of recurring issues or incidents. Its goal is to prevent future problems and improve overall system stability. The process involves detecting patterns, prioritizing problems, and implementing permanent solutions, rather than just fixing individual incidents temporarily. By proactively managing problems, organizations reduce disruptions, increase efficiency, and enhance service quality. This framework ensures that issues are systematically addressed, leading to more reliable and resilient operations.