phone support

Phone support involves trained representatives assisting customers over the phone to troubleshoot issues, answer questions, or provide guidance related to products or services. It enables real-time communication, allowing for immediate clarification, problem diagnosis, and resolution. This support method is often used by companies to ensure customers can get help quickly and conveniently without needing to visit a physical location or wait for email responses. Effective phone support requires good listening skills, technical knowledge, and clear communication to resolve issues efficiently and maintain customer satisfaction.