Performance Measurement in Public Sector

Performance measurement in the public sector involves assessing how well government agencies and organizations achieve their goals and serve the public. It uses specific indicators and data to evaluate aspects like efficiency, effectiveness, and quality of services such as healthcare, education, or transportation. The goal is to ensure resources are used wisely, improvements are made, and citizens receive value. By regularly measuring performance, public agencies can identify strengths, address challenges, and increase transparency and accountability to the public they serve.