Performance-Based Logistics (PBL)

Performance-Based Logistics (PBL) is an approach where maintenance and support services for equipment are structured around achieving specific performance outcomes rather than just providing parts or scheduled maintenance. Instead of selling spare parts or fixed services, providers are incentivized to ensure that the equipment operates reliably and efficiently, focusing on results like availability, readiness, and lifespan. This approach fosters accountability and efficiency, encouraging providers to deliver innovative and cost-effective solutions that meet the customer's needs, ultimately improving operational performance and reducing long-term costs.