Pega Rules Engine

The Pega Rules Engine is a software system that automates decision-making and processes within a business. It uses predefined rules and logic to determine how tasks are handled, ensuring consistent and efficient operations. Instead of manual judgment every time, the engine applies these rules automatically, enabling organizations to quickly adapt to changing requirements and improve customer service. Think of it as a digital brain that guides workflows, making complex decisions faster and more accurate without needing human intervention for routine choices.